Four Oaks Lettings & Property Management Members of The National Approved Letting Scheme and The UK Association of Letting Agents
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If you currently own or intend to purchase residential property for rental in the West Midlands or Staffordshire Borders you should consider engaging our property management service. You will find it both professional and cost-effective. As we are specialists, we know how to manage property for optimum performance, whilst ensuring smooth running tenancies, and compliance with the various landlord/tenant laws. Maximize the return on your investment - contact us now. If you own or intend purchasing residential property for rental in any other area, please go to our UK Network page.

Our Services Include:

Letting Only

  1. Visiting you at your property, providing a rental appraisal together with a view as to letting potential plus any other advice that you may require about letting your property, all without any obligation.
  2. Advising you on compliance with the various safety regulations and confirming what type of letting it is to be ie furnished or unfurnished.
  3. Your property will be advertised on our website and other major property sites to include Rightmove.co.uk and Propertyfinder.com in addition to local advertising. One of our Agency ‘To Let’ Boards will be erected outside the Property, where appropriate. We do however, have excellent contacts with various companies and other establishment personnel departments, and furthermore usually have tenants waiting.
  4. Accompanying tenant applicants to view the property.
  5. Obtaining and evaluating references and credit checks of potential tenants.
  6. Preparing a suitable tenancy agreement and arranging signature by the tenant.
  7. Collecting the security deposit and first months rent in advance and passing these over to the Landlord, less our fees, post check in. Arrangements are also made for the Tenant to pay future rent payments directly to the Landlord.
  8. We can, if required, prepare the inventory and schedule of condition for an additional fee.
  9. We will then provide you with the Signed Tenancy Agreements, Inventory where appropriate signed standing order form together with all the details you need to carry out the check in (to include advice on number of keys, utilities, check in procedure, meeting times and so forth.
  10. Once you have checked the Tenant(s) in, you will advise us so that we can transfer monies due across.
  11. Subsequent management of re-lets or extensions and rent re-negotiations.

    Letting and Rent Collection

  12. This service includes all of the above as in the Letting Service but the Tenant continues to pay rent to us, the Agency, as opposed to yourself, the Landlord.

    Letting and Property Management

  13. This service is ideal for Landlords who, for example, do not have time to deal with the day-to-day management of the property themselves or who may be resident abroad.
  14. With Full management, we carry out the check in for you and deal with all aspects to include the change over of utilities and so forth. This service also includes the production of the Inventory and schedule of Condition as part of the package. Please note that under Full Management we do hold the Tenant Security Deposit as Stakeholder.
  15. Receiving rental payments monthly in advance, and paying you promptly, together with a detailed statement from our computerised management systems.
  16. If required paying regular outgoings for you from rental payments for such expenses as basic repairs.
  17. Visiting the property periodically, and reporting any problems to you.
  18. Arranging any necessary repairs or maintenance, first liaising with you in the case of larger works.
  19. Keeping in touch with the tenant on a routine basis, and arranging renewals of the agreement as necessary.
  20. Checking tenants out as required, re-letting and continuing the process with the minimum of vacant periods to ensure that you receive the optimum return from your property.

We maintain a flexible attitude, and are generally able to adapt our service to meet our client's individual circumstances and needs, for example by providing a part only service, or alternatively by taking on additional tasks and duties.

Standard Fees

We charge a one off fee for our Let Only Service, payable only upon success. This is similar to our Let and Full Management where we charge an initial set up fee and an ongoing monthly management fee. Once again these are only payable upon success. There are no upfront charges – in fact there is nothing to pay until a Tenant moves in and starts paying rent.

Please contact us for full details.

Additional Services include:

  1. Preparation of the inventory and schedule of condition

  2. Obtaining of all necessary consents to let on behalf of the Landlord

  3. Arranging for the Safety Checks

  4. Management of the property whilst vacant

  5. Additional visits, as requested

  6. Management of refurbishments

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Guide for Landlords

Before a property can be let, there are several matters which the owner will need to deal with to ensure that the tenancy runs smoothly, and also that he/she complies with the law. For brief details of a subject click on a green link below, or scroll down the page. If you require further advice or assistance with any matter, please do not hesitate to contact us.

IMPORTANT NOTE: A range of new legislation affecting landlords is being phased in during 2006 relating to: Houses in Multiple Occupation (HMOs), Selective Licensing, Tenancy Deposit Protection, Housing Health and Safety Rating System (HHSRS), and Accreditation Schemes. As you would expect, we will provide all of our landlord clients with adequate information and advice on these provisions to ensure that they, and we, remain firmly on the right side of the law.

Mortgage
Leaseholds
Sub-letting
Insurance
Bills and regular outgoings
Council tax
The inventory
Income tax
Important safety regulations:
- Gas
- Electrical
- Furnishings
- General Products
Preparing the property for letting
General condition
Appliances
Decorations
Furnishings
Personal items
Gardens
Cleaning
Mail forwarding
Info for tenants
Keys

Mortgage
If your property is mortgaged, you should obtain your mortgagee's written consent to the letting. They may require additional clauses in the tenancy agreement of which you must inform us.

Leaseholds
If you are a leaseholder, you should check the terms of your lease, and obtain the necessary written consent before letting.

Sub-letting
If you are a tenant yourself, you will require your landlord's consent.

Insurance
You should ensure that you are suitably covered for letting under both your buildings and contents insurance. Failure to inform your insurers may invalidate your policies. We can advise on Landlord's Legal Protection, and Landlord's Contents insurance if required.

Bills and regular outgoings
We recommend that you arrange for regular outgoings e.g. mortgage, service charges, maintenance contracts etc. to be paid by standing order or direct debit. However, where we are Managing the property, by prior written agreement we may make payment of certain bills on your behalf, provided such bills are received in your name at our office, and that sufficient funds are held to your credit.

Council tax
Council tax is the responsibility of the occupier. You should inform your local collection office that you are leaving the property. During vacant periods the charge reverts to the owner. When unoccupied but furnished, the charge is 50% of the normal rate. When unoccupied and 'substantially' unfurnished, there is no charge for the first six months, and thereafter a charge of 50% of the normal rate.

The inventory
It is most important that an inventory of contents and schedule of condition be prepared, in order to avoid misunderstanding or dispute at the end of a tenancy. Without such safeguards, it will be impossible for the landlord to prove any loss, damage, or significant deterioration of the property or contents. In order to provide a complete service to the landlord, we will if requested arrange for a member of staff to prepare an inventory and schedule of condition, at a cost to be quoted where not a normal part of the instruction to ourselves, to include photo’s.

Income tax
When the landlord is resident in the UK, it is entirely his responsibility to inform the Inland Revenue of rental income received, and to pay any tax due. However, where the landlord is resident outside the UK during a tenancy, under new rules effective from 6 April 1996, unless an exemption certificate is held, we as landlord's agents are obliged to retain and forward to the Inland Revenue on a quarterly basis, an amount equal to the basic rate of income tax from rental received, less certain expenses. An application form for exemption from such deductions is available from this Agency, and further information may be obtained from the Inland Revenue.

Important safety regulations

The following safety requirements are the responsibility of the owner (the landlord), and where we are to manage the property, they are also ours as agents. Therefore to protect all interests we ensure full compliance with the appropriate regulations, at the owner's expense.

Gas Appliances & Equipment
Under the Gas Safety (Installation and Use) Regulations 1994 (amended 1996) and some other regulations, all gas appliances in tenanted premises must be checked for safety at intervals of not more than 12 months, by a CORGI registered gas engineer, and a safety certificate issued. Records must be kept of the dates of inspections, of defects identified, and of any remedial action taken.

Electrical Appliances & Equipment
Under the Electrical Equipment (Safety) Regulations 1994, the Plugs & Sockets etc. (Safety) Regulations 1994 and some other regulations, electrical installations and equipment in tenanted premises must be safe. Although (unlike gas) no safety certificate is legally required, and therefore it may be adequate to perform a visual check of electrical equipment, fittings and leads, it is recommended that a qualified electrician be engaged for this purpose.

Furniture & Furnishings
The Furniture and Furnishings (Fire) (Safety) Regulations 1988 (amended 1989, 1993 & 1996) provide that specified items supplied in the course of letting property must meet minimum fire resistant standards. The regulations apply to all upholstered furniture, and beds, headboards and mattresses, sofa-beds, futons and other convertibles, nursery furniture, garden furniture suitable for use in a dwelling, scatter cushions, pillows, and non-original covers for furniture. They do not apply to antique furniture or furniture made before 1950, bed clothes including duvets, loose covers for mattresses, pillowcases, curtains, carpets or sleeping bags. Therefore all relevant items as above must be checked for compliance, and non-compliant items removed from the premises. In practice, most (but not all) items which comply must have a suitable permanent label attached. Items purchased since 1.3.90 from a reputable supplier are also likely to comply.

General Product Safety
The General Product Safety Regulations 1994 specify that any product supplied in the course of a commercial activity must be safe. In the case of letting, this would include both the structure of the building and its contents. Recommended action is to check for obvious danger signs - leaning walls, broken glass, sharp edges etc., and also to leave operating manuals or other written instructions about high risk items, such as hot surfaces, electric lawnmowers, etc. for the tenant.

Preparing the property for letting

We have found from experience that a good relationship with tenants is the key to a smooth-running tenancy. As Property Managers the relationship part is our job, but it is important that the tenants should feel comfortable in their temporary home, and that they are receiving value for their money. This is your job. Our policy of offering a service of quality and care therefore extends to our tenant applicants too, and we are pleased to recommend properties to rent that conform to certain minimum standards. Quality properties attract quality tenants.

General condition
Electrical, gas, plumbing, waste, central heating and hot water systems must be safe, sound and in good working order. Repairs and maintenance are at the landlord's expense unless misuse can be established.

Appliances
Similarly, appliances such as washing machine, fridge freezer, cooker, dishwasher etc. should be in usable condition. Repairs and maintenance are at the landlord's expense unless misuse can be established.

Decorations
Interior decorations should be in good condition, and preferably plain, light and neutral.

Furnishings
It is recommended that you leave only minimum furnishings, and these should be of reasonable quality. It is preferable that items to be left are in the property during viewings. If you are letting unfurnished, we recommend that the property contains carpets, curtains, and a cooker.

Personal items, ornaments etc
Personal possessions, ornaments, pictures, books etc. should be removed from the premises, especially those of real or sentimental value. Some items may be boxed, sealed and stored in the loft at the owner's risk. All cupboards and shelf space should be left clear for the tenant's own use.

Gardens
Gardens should be left neat, tidy and rubbish-free, with any lawns cut. Tenants are required to maintain the gardens to a reasonable standard, provided they are left the necessary tools. However, few tenants are experienced gardeners, and if you value your garden, or if it is particularly large or has substantial hedges or trees that require regular pruning, you may wish us to arrange maintenance visits by our regular gardener.

Cleaning
At the commencement of a tenancy the property must be in a thoroughly clean condition, and at the end of each tenancy it is the tenant's responsibility to leave the property in similar condition. Where they fail to do so, cleaning should be arranged at their expense.

Mail forwarding
We recommend that you make use of the Post Office redirection service. Application forms are available at their counters, and the cost is minimal. It is not the tenant's responsibility to forward mail.

Information for the tenant
It is helpful if you leave information for the tenant on operating the central heating and hot water system, washing machine and alarm system, and the day refuse is collected etc. If you are unable to locate all relevant documentation do let us know as we can, for a small charge generally obtain all of this for you.

Keys
You should provide one set of keys for each tenant. Where we are Managing the Property, we will arrange to have duplicates cut as required.


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All material on this website is provided for information only, and is not intended to form part of any offer or contract. Our policies and practices may change at any time without notice. Details of properties are provided from information received, and their accuracy cannot be guaranteed.
  © Four Oaks Lettings & Property Management. 2004.